Privacy policy

INTRODUCTION

Welcome to Simmental Sires’ privacy policy.

Simmental Sires respects your privacy and is committed to protecting your personal data.

This privacy policy explains how we collect, use and protect your personal data when you visit our website https://simmsires.co.uk, when you provide us with information directly and when we may receive information about you from third parties. It also tells you about your rights and how the law protects you.

1. IMPORTANT INFORMATION AND WHO WE ARE

Purpose of this privacy policy

This policy gives you information on how Simmental Sires collects and processes your personal data, including any data you may provide through our website (for example, when you place an order, sign up for newsletters, or contact us).

It is important that you read this privacy policy together with any other privacy or fair-processing notice we may provide on specific occasions when we are collecting or processing personal data about you.

About us

Simmental Sires (referred to as “Simmental Sires”, “we”, “us” or “our” in this policy) is the controller and responsible for your personal data.

If you have any questions about this policy, including any requests to exercise your legal rights, please contact us:

Contact details:

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you contact the ICO, so please reach out to us first.

Changes to the policy

This policy was last updated on 25th September 2025. Please keep us informed if your personal data changes.

Third-party links

Our website may include links to third-party websites and applications. Clicking on those may allow third parties to collect or share data about you. We are not responsible for their privacy statements, and we encourage you to read them.

2. THE DATA WE COLLECT ABOUT YOU

We may collect the following categories of personal data:

  • Identity Data – name, username, title.

  • Contact Data – billing/delivery address, email, phone numbers.

  • Financial Data – payment card details (processed by Shopify/third-party provider; we do not store card details).

  • Transaction Data – details of payments and orders.

  • Technical Data – IP address, login data, browser type, operating system, platform.

  • Usage Data – information about how you use our website, products and services.

  • Marketing and Communications Data – your preferences in receiving marketing from us.

We do not collect Special Categories of Personal Data (e.g. health, race, religion).

3. HOW IS YOUR PERSONAL DATA COLLECTED?

  • Direct interactions – placing an order, creating an account, subscribing to marketing.

  • Automated technologies – cookies, analytics (Google Analytics, Shopify).

  • Third parties – payment providers, delivery companies.

4. HOW WE USE YOUR PERSONAL DATA

We use your data to:

  • Process and deliver your orders (payments, delivery, customer support).

  • Manage our relationship with you (updates to terms/policies, feedback requests).

  • Administer and protect our website and business (fraud prevention, security).

  • Send you marketing communications, if you have opted in.

We only use your data when legally permitted:

  • To perform a contract with you.

  • To comply with legal obligations.

  • For our legitimate interests (e.g. to improve services).

You can opt out of marketing emails at any time.

5. DISCLOSURES OF YOUR PERSONAL DATA

We may share your data with:

  • Service providers (IT, payment processors, delivery companies).

  • Professional advisers (lawyers, accountants, insurers).

  • Regulatory authorities (HMRC, ICO).

We require all third parties to respect the security of your data.

6. INTERNATIONAL TRANSFERS

Some providers (like Shopify or payment gateways) may transfer your data outside the UK/EEA. Where they do, they must ensure an adequate level of protection (e.g. EU Standard Contractual Clauses).

7. DATA SECURITY

We have security measures to prevent your personal data from being lost, used or accessed without authorisation.

8. DATA RETENTION

We will only retain your data as long as necessary for the purposes it was collected, including legal and accounting requirements.

9. YOUR LEGAL RIGHTS

Under UK GDPR, you have the right to:

  • Request access, correction, or erasure of your personal data.

  • Object to processing or request restriction.

  • Request transfer of your data.

  • Withdraw consent at any time (where consent is the legal basis).

If you wish to exercise any of these rights, please contact us.